Getting Clients and Social Media

Date

Let’s talk about social media—how much time you’re spending on it, and whether it’s actually bringing in the ideal clients you want. Because, let’s be real, managing social media can quickly turn into a part-time job or an expensive monthly investment. So, is all that effort truly paying off?

Is Social Media Really Bringing You Clients?

Here’s the hard truth: the average engagement rate on an Instagram business post is less than 1%. That means an overwhelming amount of posting just to get any response at all, let alone from the right clients. It can feel like you’re pushing a boulder uphill—and that’s because, well, you kind of are.

Now, let’s talk about your ideal client. If you’ve done the work to define who they really are (which we help you do at IDBA), you’ll probably realize something important: they don’t actually spend much time on social media. More importantly, they don’t rely on Instagram or Facebook to decide who to hire for their high-end design projects. They know that it’s easy to make things look good online, and they aren’t fooled by a perfectly curated feed.

Here’s another key fact: 80% of Instagram users use the platform to buy products, not services. And when it comes to income, the average Instagram user makes about $75,000 per year. That’s not a bad income, but let’s be honest—that’s not your ideal client. The DIY crowd lives on Instagram, and they’re more interested in gathering ideas than investing in a full-service design experience. A $5,000 project might be a big purchase for them, and you and I both know that $5,000 won’t get very far in high-end interior design.

The Power of Referral Partners

Now, I know what you’re thinking—“But I’ve heard of designers getting great clients from Instagram!” And yes, we’ve seen designers land amazing projects, like a $400,000 furniture job that seemed to come from Instagram. But here’s what really happened: that client was actually a referral. They were already connected to the designer through someone they trusted—they just happened to reach out through Instagram. The platform didn’t bring them in; the relationship did.

And that’s the real secret: the best clients come from referrals. High-net-worth clients don’t hire designers because of a social media post. They hire designers because someone they trust recommended them. They want personal connections. They want to know they’re making the right choice before they invest six or seven figures into their home.

 

So, if social media isn’t the most effective strategy for landing great clients, what is? Building relationships with referral partners. Your ideal clients already have trusted connections in their world—architects, contractors, realtors, even luxury appliance dealers. These are the people who know when a client is starting a project and can refer you at exactly the right moment.

Get Out from Behind Your Computer

The key is to focus on how you can help them too. When you develop genuine relationships with these professionals—when you make it about supporting each other and serving the same high-end clients—referrals happen naturally. It’s not about cold networking or handing out business cards at events that don’t matter. It’s about forming real connections with people who interact with your ideal client before you do.

And sometimes, the best referral sources come from unexpected places. Hairdressers, personal trainers, and financial advisors often work with the very clients you want to serve. They spend hours each week talking with them, and when the conversation turns to home design, you could be the name they mention—if you’ve built that relationship.

So, let’s shift the strategy. If you love social media, that’s great—just don’t let it take over your marketing plan. Think of it as a supporting tool, not the main engine of your business growth. But if you hate social media? No worries. You don’t need it to build a thriving, high-end interior design business. What you do need is a network of strong referral partners.

A pocket full of great referral relationships will keep your business full of dream clients for years to come. It’s how the best design businesses grow, and it’s how you can create a steady, sustainable flow of the right clients without burning yourself out on social media.

If you’re ready to learn more about how to attract the right clients, the right way, I’d love for you to listen to the full podcast episode—you can find the link here.

Beauty, Abundance, and Joy,

More
articles

Scroll to Top
Interior Design Business Academy IDBA

Enter Your Information to Schedule Your Free Call!